Terms + Conditions

The information provided on this website, including product descriptions, usage instructions, and ingredient information, is for general informational purposes only. It is not intended as medical advice, diagnosis, or treatment.

Solei Essentials products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare provider before using new skincare products, especially if you are pregnant, nursing, have known allergies, or have sensitive skin.

By purchasing and using products from this website, you acknowledge and agree that you are using the products at your own discretion and risk. Solei Essentials is not liable for adverse reactions resulting from misuse, failure to follow instructions, or individual sensitivities.

We strongly recommend conducting a patch test prior to full use of any product.

These Terms & Conditions (“Terms”) govern your use of the Solei Essentials website and the purchase of products from our online store.

By accessing this website or purchasing from Solei Essentials, you agree to be bound by these Terms.

Solei Essentials reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically for changes.

All products sold on this website are intended for personal use only. Resale or redistribution of Solei Essentials products without written permission is prohibited.

We make every effort to display product colors, textures, and descriptions as accurately as possible. However, due to variations in screens and lighting, actual product appearance may vary slightly.

Solei Essentials reserves the right to refuse service, cancel orders, or limit quantities at our discretion.

Product Information & Use

All ingredient lists are provided to the best of our knowledge. Customers are responsible for reviewing ingredient information prior to purchase to ensure compatibility with personal allergies or sensitivities.

Products should be stored in a cool, dry place away from direct sunlight. Because our products contain natural ingredients, texture and consistency may vary slightly due to temperature changes. This does not affect product quality.

Shelf life is typically 6–12 months when stored properly.

Orders & Payments

All prices are listed in U.S. dollars.

Payment is due at the time of purchase. Orders will not be processed until payment has been received and confirmed.

Solei Essentials reserves the right to cancel any order due to pricing errors, suspected fraud, or product unavailability.

Shipping & Delivery

Shipping times are estimates and are not guaranteed. Solei Essentials is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.

Once an order has been shipped, Solei Essentials is not responsible for lost, stolen, or delayed packages. Customers should contact the carrier directly for resolution.

Returns & Refunds

Due to the nature of personal care products, all sales are final. We do not accept returns on opened or used items.

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery with photo documentation in order to be eligible for replacement consideration.

Intellectual Property

All content on this website, including logos, product names, descriptions, images, and branding, is the property of Solei Essentials and may not be copied, reproduced, or used without written permission.